Commonly Asked Questions by your members:
When a notification of benefits is mailed out through your Local you may receive phone calls from your members with questions. Your positive response will be very helpful in promoting goodwill between American Income Life Insurance Company, the Union, and your members.

1. What is all this about? Is this legit?
All members have an additional fully paid group Accidental Death and Dismemberment (AD&D) benefit through the co-operation of the union and American Income Life Insurance Company, at no cost to the Union or the member. AIL is a fully unionized insurance company that primarily works with unions and their members.

2. Do we have to return the (yellow) card to receive the benefits?
No, all members of the union are covered for the AD&D benefit whether or not they return their card. If members do not return the card they will not be able to take advantage of the AIL Family Health Services Discount program or the AIL Child Safe Kit. Members who return their cards can designate their beneficiary intent, receive the Health Services Discount card information; Child Safe kit(s) and receive a follow-up courtesy visit.

3. Are they going to try to sell me insurance?
AIL is a 100% unionized insurance company that offers members additional supplemental insurance benefits. Our additional benefits are presented in the spirit of Be Union-Buy Union. It is a voluntary program and all additional insurance benefits include a waiver of premium during an authorized strike or qualified layoff.

4. Am I covered only at work?
No, the coverage is 24 hours a day, 7 days a week and will provide coverage for all business, union or social activities anywhere in the world.

5. How did they get my name?
You were sent a letter that was mailed through the union regarding the no cost benefits. Enclosed with your letter was a (yellow) reply card that was sent back to the AIL office. Someone in your home would have sent back the card. AIL contacts only those who voluntarily return the completed card.
AIL-US/OPEIU 277